If you’re not using social media in your communications, you absolutely should be. That’s half of what I learned last week.

Last Wednesday, I had the opportunity to attend CaseCamp, a conference and gathering in Toronto about and for experts in social media.
I’m not an expert in social media. But I am becoming much more knowledgeable [...]

Better late than never. I’m finally posting on my twitter account.
Follow me @ImpressionOne or www.twitter.com/ImpressionOne

What am I writing about? Simple… “things worth communicating about.”
Because I enjoy communicating.
And social media plays a part in leaving a lasting impression.

And at the very least, don’t have two spokespeople who contradict each other in the public forum (unless it’s an editorial opinion-type individual expression sort of thing).
I quote here from CBC.ca regarding investigation into a Via Rail train accident, where a language complaint has been issued that the rail staff did not provide emergency instruction [...]